Please feel free to contact us for any reason via the form below. We are here to help!

Emails are usually picked up:
9am until 8pm Mon - Fri
9am until 12noon Sat - Sun

Riverboat Gaming is fully owned by Future Markets Ltd. Registered UK Company No. 06556958. UK VAT number GB931546428. French VAT number FR73883880866. German VAT number DE356345926.

 

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Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Please contact us for return our address and instructions.

All our products are covered by a 12 month warranty.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Please check the product page for indicative delivery times for your chosen product to your delivery region.

If your order hasn't arrived after the amount of time specified, please contact us and we will assist.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notification when they are back in stock!